Returns & Exchanges
At Lynch Creek Farm, we take pride in the handcrafted quality of our evergreen products and want you to be completely satisfied with your holiday decor. If your order arrives damaged or does not meet our freshness standards, please contact us within 10 days of delivery for a replacement or refund.
Return Process
- 1.Inspect Your Greenery
Upon arrival, carefully unpack your wreath or centerpiece and inspect it for any damage or dehydration that may have occurred during transit.
- 2.Contact Customer Care
If there is an issue, email our support team with your order number and clear photos of the product to help us document the quality concern.
- 3.Receive Authorization
Our team will review your request within 24-48 hours and provide instructions for a return shipment or confirm the dispatch of a fresh replacement.
- 4.Processing Your Refund
Once your return or claim is approved, we will issue a full refund to your original payment method or ship your new items at no additional cost.